From the case files · scroll drives the film
Fifteen businesses. Zero guesswork.
Each file: the problem, what we built, and the numbers it moved.
E-commerce
E-commerce Platform
A mid-sized D2C brand processing 4,000+ daily support tickets transformed its customer experience by replacing a purely manual queue with an AI-first support pipeline.
The problem
Surging customer enquiries overwhelmed the support team, pushing response times past 48 hours and driving up operational costs by 35 % year-on-year.
What we built
Deployed AI Voice Agent (Vaani) alongside WhatsApp automation and an intelligent follow-up agent that triages tickets, resolves common queries instantly, and escalates edge cases to human agents.
- AI Voice Agent
- WhatsApp Automation
- AI Follow-up Agent
- Sentiment Analysis
2 sec
Response Time
95% faster
4.8/5
Customer Satisfaction
+30%
60%
Cost Reduction
Lower support costs
80%
Automated Resolution
Of all enquiries
Healthcare
Healthcare Provider Network
A network of clinics serving 200,000+ patients annually unified their back-office operations under an AI-driven automation layer to eliminate bottlenecks in patient data processing.
The problem
Manual data entry across 12 regional clinics caused processing delays, duplicate records, and a 7 % error rate in patient billing and insurance claims.
What we built
Implemented a Business Automation Stack with AI-powered document intelligence for intake forms, lab reports, and insurance paperwork, tied to real-time P&L dashboards for each facility.
- Business Automation Stack
- Document Intelligence
- AI Dashboards
- EHR Integration
5 min
Processing Time
90% faster
99.5%
Data Accuracy
+15%
₹200K
Annual Savings
Operational efficiency
94%
Claim Approval Rate
+22%
Finance
Financial Services Firm
A wealth management firm overseeing $2 B+ in assets replaced their legacy reporting workflow with a real-time, AI-powered intelligence layer that portfolio managers consult dozens of times a day.
The problem
Portfolio managers relied on static, end-of-day reports to make allocation decisions, leaving them blind to intra-day volatility and emerging market signals.
What we built
Built custom AI agents that ingest real-time market feeds, news sentiment, and macro-economic indicators, surfacing actionable insights through a CEO AI Assistant with natural-language querying.
- Custom AI Agents
- Real-time Analytics
- NLP
- CEO AI Assistant
Real-time
Analysis Speed
Instant insights
87%
Prediction Accuracy
High accuracy
300%
First-year ROI
Revenue uplift
< 1 min
Decision Latency
From 4 hrs
Social Media
Social Media Marketing Agency
A fast-growing agency scaled from serving 20 brands to 50+ without adding headcount by embedding AI across content creation, scheduling, and performance reporting.
The problem
Managing 50+ brand accounts manually meant inconsistent posting schedules, slow trend response, and limited ability to personalise content across platforms.
What we built
Deployed an AI content engine that generates platform-specific copy, captions, and hashtag strategies from a single brief, paired with predictive analytics to determine optimal post timing and audience segments.
- AI Content Engine
- Predictive Analytics
- Multi-platform API
- Audience Segmentation
3×
Content Output
More posts per brand
+45%
Engagement Rate
Avg. across accounts
70%
Time per Campaign
Less manual effort
96%
Client Retention
Up from 78%
Logistics
Logistics & Transportation Co.
A national freight carrier revolutionised its sales process by giving field reps instant, AI-powered access to the data they previously had to request from the BI team days in advance.
The problem
Sales reps spent hours pulling fragmented revenue, product-mix, and trend data from multiple systems before every client meeting, leading to outdated insights and missed upselling opportunities.
What we built
Built a conversational AI layer on top of the data warehouse so reps can ask natural-language questions and receive real-time answers about client revenue, shipment volumes, and product trends.
- Conversational AI
- Data Warehouse Integration
- NLP
- Real-time Dashboards
Instant
Data Access Time
From 2 days
+28%
Revenue per Rep
Avg. increase
85%
Meeting Prep
Less prep time
2.4×
Upsell Rate
More cross-sells
Real Estate & Construction
Short-Term Rental Platform
A fast-scaling vacation rental company with 10,000+ property listings transformed its engineering culture by embedding AI into every stage of the software delivery lifecycle.
The problem
Manual CI/CD pipelines and siloed DevOps practices slowed feature releases to once a month, while production incidents took hours to diagnose.
What we built
Implemented AI-assisted DevOps, automated testing, intelligent deployment pipelines, and anomaly-detection monitoring, cutting the release cycle from monthly to multiple times per week.
- AI-Assisted DevOps
- Automated Testing
- Anomaly Detection
- CI/CD Pipelines
8×/month
Release Frequency
From 1×/month
< 15 min
Incident Resolution
From 3 hrs
−90%
Deployment Failures
Near-zero rollbacks
+40%
Developer Velocity
Feature throughput
Real Estate & Construction
Commercial Construction Firm
A mid-size general contractor bidding on $50 M+ commercial projects adopted AI-driven cost estimation to sharpen bids and protect margins.
The problem
Project bids were assembled manually from historical cost databases and sub-contractor quotes, resulting in a 12 % average estimation error and frequent budget overruns.
What we built
Deployed an AI estimating engine that analyses past project data, material cost trends, and regional labour rates to produce accurate bids in hours instead of weeks.
- AI Cost Estimation
- Historical Data Analysis
- Material Price Tracking
- Bid Automation
97%
Estimation Accuracy
Up from 88%
80%
Bid Turnaround
Faster preparation
+18%
Win Rate
More competitive bids
−65%
Budget Overruns
Project savings
Legal
Legal Services Provider
A boutique law firm specialising in corporate M&A embedded AI into its document workflow, freeing attorneys to focus on strategy and client counsel.
The problem
Attorneys spent 40 %+ of billable hours on document review, contract comparison, and precedent research, work that could be partially automated without sacrificing accuracy.
What we built
Introduced an AI legal assistant that drafts contract clauses, flags risky terms, summarises case law, and auto-generates compliance checklists, all within the firm's secure environment.
- AI Legal Assistant
- Contract Analysis
- Case-law NLP
- Secure Deployment
70%
Document Review
Less manual time
99.2%
Clause Accuracy
AI-assisted drafts
+25%
Billable Recovery
More strategic hours
100%
Compliance Checks
Auto-generated
Automotive
Automotive Dealership Group
A regional dealership group with 15 locations unified its digital and in-store customer experience through a single AI-powered conversation layer.
The problem
Customer enquiries across web, chat, and phone were handled by separate teams with no shared context, leading to duplicate follow-ups and a fragmented buying experience.
What we built
Built a unified conversational AI chatbot using RAG over inventory, financing, and service documents, with OpenAI web search fallback for general automotive queries.
- RAG Chatbot
- Inventory Integration
- OpenAI Fallback
- Omnichannel CX
3×
Lead Qualification
Faster screening
+55%
Test-drive Bookings
Through AI chat
−50%
Support Load
Calls deflected
72
Customer NPS
Up from 48
Pharmaceutical
Pharmaceutical Enterprise
A mid-cap pharma company used AI and cloud infrastructure to break down data silos, unlocking insights that contributed to a significant increase in enterprise value.
The problem
Scattered data across clinical, commercial, and supply-chain systems made it impossible to get a unified view of product performance or make data-driven portfolio decisions.
What we built
Designed a scalable cloud data platform with AI-driven analytics that consolidates disparate data sources into a single source of truth, powering executive dashboards and predictive market models.
- Cloud Data Platform
- Predictive Analytics
- Executive Dashboards
- Data Governance
+19%
Market Share
Product portfolio
5×
Decision Speed
Faster reporting
$3B+
Enterprise Value
Valuation growth
100%
Data Unification
Single source of truth
Finance
HSA Benefits Trustee
An HSA trustee managing 500,000+ accounts replaced its call-centre-heavy model with a digital-first portal that empowered participants to self-serve.
The problem
Participants had to call support for basic account tasks, balance checks, contribution changes, document requests, creating long wait times and high operational costs.
What we built
Delivered a secure, mobile-responsive self-service portal with unified participant data, automated document generation, and proactive notification workflows.
- Self-service Portal
- Mobile-responsive UI
- Automated Workflows
- Secure APIs
−40%
Support Calls
Call deflection
+40%
Customer Satisfaction
CSAT score
92%
Task Completion
Self-service rate
−60%
Onboarding Time
New participants
Consulting
Management Consulting Firm
A 60-person strategy consulting firm reclaimed hundreds of billable hours per quarter by automating the operational work that was dragging down senior staff productivity.
The problem
Senior consultants spent 30%+ of their time on proposal writing, research compilation, and client reporting, leaving less bandwidth for billable advisory work.
What we built
Deployed AI-powered research agents, automated proposal generation from past templates and industry data, and client-facing dashboards that update in real time.
- AI Research Agent
- Proposal Automation
- Client Dashboards
- Knowledge Base AI
−70%
Proposal Time
From 5 days to 1.5
+35%
Billable Hours
Per senior consultant
Real-time
Client Reports
From weekly manual
+22%
Win Rate
On new proposals
Education
Coaching & Education Institute
A multi-branch coaching institute eliminated admission chaos by automating the entire student lifecycle, from enquiry to enrolment to ongoing parent engagement.
The problem
A growing coaching centre with 3,000+ students managed admissions, fee follow-ups, and parent communication manually, leading to missed enrolments and staff burnout during peak season.
What we built
Implemented automated lead capture from website and WhatsApp, AI-driven fee reminders, batch scheduling automation, and a parent communication portal with real-time updates.
- WhatsApp Automation
- AI Follow-up Agent
- Fee Management System
- Parent Portal
+40%
Enrolment Rate
From enquiry to join
95%
Fee Collection
On-time, up from 68%
25 hrs/week
Staff Hours Saved
On admin tasks
4.7/5
Parent Satisfaction
Up from 3.2
Retail
Multi-Store Retail Chain
A regional retail chain with ₹15Cr annual revenue transformed from spreadsheet-driven operations to a single intelligent system that manages inventory across all outlets.
The problem
A 12-outlet retail chain had no centralised view of inventory, sales trends, or customer behaviour, each store operated as a silo, causing stock-outs at one location while another had excess.
What we built
Built a unified inventory and sales intelligence platform with AI demand forecasting, automated reorder triggers, and store-level performance dashboards accessible to the owner in real time.
- Inventory AI
- Demand Forecasting
- Unified Dashboard
- Automated Reorders
−55%
Stock-outs
Across all stores
+18%
Revenue per Store
Average increase
−30%
Inventory Waste
Expired/unsold goods
Real-time
Owner Oversight
From monthly review
Distribution
FMCG Distribution Company
A regional FMCG distributor handling 500+ daily orders replaced their phone-and-paper process with an intelligent system that handles orders, dispatch, and collections automatically.
The problem
Order processing relied on phone calls and WhatsApp messages from 200+ retailers. The 45-person team spent most of their day on manual order entry, dispatch coordination, and payment follow-ups.
What we built
Launched an AI-powered ordering system (WhatsApp-based), automated dispatch scheduling, payment reminders, and a salesperson performance dashboard for the business owner.
- WhatsApp Order Bot
- Dispatch Automation
- Payment Follow-up AI
- Sales Dashboard
−80%
Order Processing
Manual effort reduced
92%
Collection Rate
Up from 71% on-time
+45%
Daily Orders
Handled without new staff
Live
Owner Dashboard
Sales + payments + dispatch
Every one began with a conversation